Cancellation/Refund Policy

Clutooth offers a 30-day money back guarantee for all of the shared hosting plans listed at https://www.clutooth.com/web-hosting. Our money back guarantee gives you the peace of mind that our products and services will meet your expectations.

In case our services fail to meet your expectations and the terms mentioned in the TOS, we shall initiate a refund if requested within seven days of purchase. Please note that third party transaction charges still apply and will be deducted from the refund.

The following conditions apply to our money back guarantee:

  • Service termination and refund requests must be emailed to support@clutooth.com within seven days of the purchase of product(s) or service(s).
  • Initial and renewal orders for hosting services are covered within seven days for Shared Hosting Accounts from the day we activate the service(s);
  • Paid Support or Third Party Services are not covered by the money back guarantee.
  • Reseller packages are only covered if the complete Reseller package is canceled. The guarantee does not apply to termination of individual accounts in a Reseller package.